Practical Odoo Support
Cross-industry implementation experience
Systems and processes designed to stay as simple as possible
Custom development driven by real business impact
Book a free consultation See how we work
Daily Operational Support
We resolve everyday system issues and user questions
Fast Response Time
Quick handling of requests to keep your operations running smoothly
80+
proprietary modules
70+
implemented projects
6+
years experience
Practical Odoo Support
Support that solves real problems
Cross-industry implementation experience
Systems designed to stay as simple as possible
Custom development driven by real business impact
Book a free consultationSee how we work
We are here to help
Focus on what brings the most value to your business and where you can have the biggest impact. Pass on time- consuming distraction to us.
General IT Support for Employees
Fast resolution of technical issues to keep your team productive.
Functionality Explanation
Clear explanation of system capabilities and best practices for effective usage.
Manual CSV handling, mapping errors, inconsistent data formats
Documentation Writing & Maintenance
Clear process documentation
Account, Subscription & Billing Inquiries
Support with access management and billing-related questions.
Fast Response Time
Quick support and efficient handling of requests to keep your business moving
No-Code Automation Setup
We eliminate repetitive tasks with smart workflows
Report Preparation & Analysis
Reliable reports, KPI dashboards
Step 1:
Contact Us
- All support inquiries should be sent to support@solvti.com.
- This centralized approach helps us manage and resolve your issues more efficiently.
Our Support Process
Here’s how we solve your problems
Step 2:
Issue Evaluation
-
We check if your request is covered by planned support
- If yes, we resolve it quickly via email or MS Teams. If not, it is forwarded to your dedicated Solutions Consultant.
Step 3:
Client Portal Access
-
Each client receives access to a dedicated portal with a full overview of all support tickets, ensuring transparency and real-time visibility of their status and progress.
What is Support?
Here’s what our support team handles:
Activate Your Support Plan
Data imports and exports
- Documentation writing and maintenance
- General IT support for employees
- No-code automation
Odoo ERP functional support- Report preparation and analysis
- Functionality explanation
- Account, subscription, and billing inquiries
- Simple manual steps for business processes
What is Beyond Support?
Certain tasks require a deeper level of knowledge and are handled by our implementation team rather than the support team. You can still reach out to the support team, and they will forward your request internally to our implementation team.
- Application and database configuration guidance
- Business process optimization
- Setup of configuration models (e.g., Inventory Routes, Payment Terms, Warehouses)
- New module installation and implementation
- Third-party module consulting
- Customizations
- Upgrades to new Odoo versions
- User training and employee onboarding
We operate internationally
Clear communication matters.
Our team works fluently in all the languages listed below, ensuring smooth collaboration across borders.
We speak:
- Polish
- German
- Norwegian
- English
- Russian
- Ukrainian
We operate internationally
Clear communication matters.
Our team works fluently in all the languages listed below, ensuring smooth collaboration across borders.
We speak:
- Polish
- German
- Norwegian
- English
- Russian
- Ukrainian
Odoo works well for companies of different sizes and industries. The key is choosing the right scope and modules for your needs.
The timeline depends on the project scope — from a few weeks for simple setups to several months for more complex implementations.
Yes. You can see a live demo to better understand how Odoo works and how it could support your business.
In most cases, yes — especially if you are looking for a flexible system that can grow with your business.
Take the first step
Prefer to talk? +48
578 430 595